Why Choose Windshield Surgeons for Your Auto Glass Warranty?

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Lifetime Workmanship Guarantee

We stand behind our installations for the lifetime of your vehicle. From wind noise to leaks or other workmanship-related issues, our team will make it right!

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30-Day Manufacturer’s Defect Coverage

While manufacturer defects are rare, they can happen. They’re usually noticeable immediately but to give ample time, any manufacturer issue reported within 30 days of installation is covered.

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Comprehensive Protection

Whether it’s a new windshield warranty, side window warranty, or back window warranty, our commitment to quality extends across all auto glass we install.

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Friendly, Expert Support

Our experienced technicians are equipped with the latest technology and undergo rigorous training to ensure each replacement is done with precision. If you ever need warranty assistance, we’ll handle it quickly and professionally.

What Does Our Auto Glass Warranty Cover?

Lifetime Workmanship Guarantee

  • Wind Noise: No whistling or rattling due to issues related to the glass installation or an imperfect seal.
  • Leakage: Enjoy a watertight seal, even during heavy rain or car washes.
  • Loose Trims or Mouldings: If any trim or moulding (the black rubber strip along the edge of the glass) that is normally affixed to the glass during installation becomes unattached, we’ll take care of it.
  • Other Installation Workmanship Concerns: If it’s related to our workmanship, we’ve got you covered.
Windshield Surgeons technician performing an auto glass warranty replacement

What Does Our Auto Glass Warranty Cover?

30-Day Manufacturer’s Defect Coverage

  • Defects or Distortions: If your windshield or other auto glass has imperfections, we’ll replace it at no cost within 30 days of installation.
  • Windshield Pressure Cracks: Very occasionally as the adhesive fully cures it can lead to a windshield cracking. This happens within the first couple weeks after installation. If there is no evidence of external damage and it’s within 30 days of replacement, we’ll replace your windshield for free.
  • Quick Resolutions: Defects are rare but if they do exist, they’re usually noticeable right away. Don’t hesitate to contact us if something seems off.

We sincerely hope you never need to use your warranty, but rest assured, it’s there if you do.

Close-up view of a freshly installed windshield at Windshield Surgeons Auto Glass

Warranty Exclusions

While we aim for perfection in all that we do, our warranty does not cover any damages or issues outside of our control or due to pre-existing vehicle issues. Including, but not limited to:

  • Vandalism or Accidents: Damage from break-ins, collisions, or other incidents.
  • Rock Chips or Normal Wear and Tear: Everyday road hazards and minor scratches are part of driving.
  • Rust or Vehicle Body Deterioration: Structural issues that affect glass installation or long-term effectiveness of its seal.
  • Unrelated issues: If a problem exists that is not the direct result of work performed or materials used

How to Get Warranty Assistance

If you ever experience a problem with our installation, we’re here to help:

  • Call or Text Us: at 1-800-909-9923 during business hours to speak directly with our team.
  • Visit any Store: We’re open year round and have been for over [year variable current year minus 1990] years
  • Swift Resolutions: If the issue results from our work, we’ll make it right—no excuses.

A History of Trust

As you can probably imagine, with millions of windows replaced during our decades of operation, we have made just about every mistake that can be made. 

Is it strange that a company tells you about their mistakes? We believe what sets a company apart isn’t hiding from issues, it’s recognizing them and asking these questions:

What will we do to make it right?

First, we make it right. I know you may have heard this elsewhere before but we mean it – and we have the track record to prove it. From rides, to repairs, to rental cars, and even in some extreme cases purchasing cars from customers if the problem was too large, we do what we need to do to solve the problem. Our commitment to honest customer service, family roots, and strong stability as a company allow us to do this. 

What will we do to ensure it doesn’t happen again?

Second, we track all warranty events in great detail. There is a dedicated process to identifying, logging, tracking, and reviewing warranties to ensure that we take corrective action. The only thing worse than having an issue occur, is not realizing it’s happening and it being repeated. Our regular meetings, review, and retraining target as near zero of a warranty rate as possible. 

Looking For a Windshield Repair?

When the damage on your windshield isn’t bad enough to require a replacement,
repair may be the better option. 

Learn more about our options for Windshield Repair and our Windshield Repair Warranty

Windshield Surgeons technician performing an auto glass warranty replacement

The Windshield Surgeons Difference

1

Decades of Experience

With decades of service and millions of windows installed, our team has seen it all. This level of expertise ensures your glass replacement warranty stands on a foundation of skill and reliability.

2

Premium & State of the Art Products

We use the latest tools and adhesives to ensure a secure, long-lasting fit. This attention to detail means you can drive away with confidence.

3

Dedicated Customer Care

From the first phone call to the final check, our friendly staff is here to guide you. If an issue arises, we’ll resolve it promptly and professionally.

4

Family Rooted Commitment to do Right

You’re not a number, you’re a person, and so are we. From our family to yours, we make sure you’re taken care of. 

 

From our comprehensive auto glass replacement warranty to our friendly, expert technicians, Windshield Surgeons is dedicated to keeping you safe on the road. Whether you need a windshield warranty, side window warranty, or rear window warranty, our goal is to provide the peace of mind you deserve.

Ready to learn more or schedule an appointment? Visit one of our convenient Alberta locations, request a quote online, or call us at 1-800-909-9923. We look forward to helping you enjoy a safer, more comfortable drive.